Ugghhh, returns are such a pain in the ass! ATM, they aren't accepted. However, if there's an issue, email me at icyyouapparel@gmail.com, with "Initiating Return" in the subject line. I will consider an alternative solution. Please note, abuse of this policy will result in banishment from the IYA Queendom. Remember: Icy Cunts don't fuck each other over.

FFS! I'm just one person. Cut me some slack. Maybe in the future, but for now, no exchanges. Join the email list for news and alerts of any changes.

You waited all that time only to receive a damaged product?! Yuck, that sucks ass! Please accept my sincere apologies. Send me a photo of the shit so I know whose ass to kick: icyyouapparel@gmail.com. Include your contact information and any relevant details. I would be happy to help you with a resolution. Please note, any abuse of this policy will result in the termination of your account. Remember: Icy Cunts don't fuck each other over.

Poo for you. But thanks for letting us know.

Fun Fact: Goods are considered faulty if they are damaged when received or in the case of a manufacturing fault occurs within 3 months of purchase. Beyond 3 months from your order date, items are no longer classified as faulty and are viewed as a symptom of normal wear and tear.

If your item is faulty upon receipt, send me a photo of the damaged product to icyyouapparel@gmail.com with your contact information and relevant details. I'll be happy to help sort this shit out. Please note, any abuse of this policy will result in the termination of your account. Remember: Icy Cunts don't fuck each other over.

Icy You is like you: worth the wait ; ) While I'm not a teleporting genie, lol! I knnnoooow you want what you want when you want it. Once an order is placed, please allow approximately five to seven business days for processing (payment, printing, and packing), and another 14 days for shipping. You'll be informed of your order status via email so you can binge-watch your package moves online. Delivery times are estimates only. Shit happens out there that are simply beyond my control. In the meantime, find fun ways to pass the time and be kind to yourself.

Accounts aren't available at this time. For now, fill out the email form in the footer to be added to our email distribution list. When accounts are available, I'll holla at ya.

Icy You Apparel is sold exclusively through Shopify. Sign up for emails for primary notifications of exciting changes including expansion of retail accessibility.

Please note: Abuse of the following policy will result in the Icy kicking your "accunt" to the curb.

In the event of an undelivered order, contact me at icyyouapparel@gmail.com to investigate why you have not received the delivered order or if it has been lost in transit by the carrier. Keep in mind, Icy You Apparel isn't liable for non-deliveries due to inaccurate information entered during checkout.

Not at the moment. If you would like to express an interest in receiving international shipments, I invite you to email icyyouapparel@gmail.com. If there's enough interest, Icy You Apparel will consider adding international deliveries. In the event this change is made, IYA will LYK.

Visa, MasterCard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, and Interac. Your card will be charged once your order has been placed.

You can also choose to pay with PayPal.

Most styles reflect a range of sizes, particularly the O-T-S T-Shirt in white. If your size isn't available in other styles, it may not be an option from the supplier.

Personal style is important, so don't be shy, work with what you got! Be sure to refer to the size guides that accompany each product. Keep in mind, if you want a looser fit, deffo go up in size(s) if available.

Well, ditching returns is one way. I'd prefer you keep the item in exchange for a 30% refund, rather than pumping pollutants into the environment by commuting to your closest shipping location. I am also transparent about the preference for the highest ethical standards and legal compliance in all aspects of my business and product supply chain. I selected my print partner not only for the rare to find but easy to style flattering off-the-shoulder design I know customers of all ages appreciate, but I also chose Awkward Styles because they are committed to community. Sourcing eco-friendly materials, responsible manufacturing, and sustainability are just a few worthwhile mentions. Visit the following link to learn more: https://awkwardstyles.com/blog/meet-supasoft-apparel-a-sustainable-wholesale-brand/